FAQs

We are always here to answer your queries, whether you're a consumer, a partner or a journalist.


About the business of Coca‑Cola Tria Epsilon

Coca‑Cola Tria Epsilon, a member of the Coca‑Cola HBC group, is the leading Greek company in non-alcoholic beverages with both productive and commercial activity in Greece since 1969.

Through an infrastructure network which includes 24 production lines throughout Greece, we produce and distribute the products of The Coca‑Cola Company (Coca‑Cola, Fanta, Sprite, Powerade, Fuzetea and the mixer Schweppes), as well as products developed by us (Amita, Amita Motion, Amita Fun, Frulite, AVRA Natural Mineral Water). We also distribute the snacks, Tsakaris, the energy drink Monster and premium spirits brands from The Edrington Group, Isidoros Arvanitis, Brown-Forman and Gruppo Campari.

96 percent of the products we produce and distribute come from our facilities across Greece. The remaining 4 percent is either distributed under licensing agreements with owners of brands such as alcoholic beverages or involves import of certain limited volume products. From Schimatari Mega-Plant they export to 11 countries, working with thousands of customers and local suppliers and supporting 22,600 jobs.

 

The two companies are totally independent, however we collaborate for production/bottling, as well as for the sales/natural distribution of The Coca‑Cola Company products. This cooperation takes place under a framework that is defined by The Coca‑Cola Company as the "System" with the bottlers of its products.

In Greece, this system consists of The Coca‑Cola Company in Greece which is a subsidiary of The Coca‑Cola Company, and our company, Coca‑Cola Tria Epsilon. We combine the ideas, resources and experiences of The Coca‑Cola Company worldwide with our experience in bottling and distribution and our sales expertise. The Coca‑Cola Company is responsible for marketing, consumer campaigns and the development and management of the brands Coca‑Cola, Fanta, Sprite and others, that are available in our country. As a bottling partner, we are responsible for satisfying the demand for these products, responsible for every step of the production process, packaging, distribution and sales promotions at points of sale.

We are present throughout the country through our production units and our dynamic sales teams’ network all across Greece.

96 percent of the products are produced in our facilities in Greece and we export in 11 countries around the world. In terms of production, we operate plants in Shimatari, Aeghion and Heraklion, producing the products of The Coca‑Cola Company as well as products developed by our company. AVRA Natural Mineral Water, which is also a brand developed by our company, is produced exclusively at the Aeghion plant.

 

Coca‑Cola Tria Epsilon is registered in Greece, where it also operates. Its headquarters, including its registered address for legal, tax and administrative purposes, are located in Athens.

Our activities are based in Greece, where our products are produced and exported to 11 countries across the world.

We are part of the Coca‑Cola Hellenic Bottling Company group (www.coca-colahellenic.com), one of the largest bottlers of The Coca‑Cola Company worldwide in terms of volume. The Group operates in 28 countries in 3 continents. 

The Coca‑Cola Company products have a barcode starting with 54 in all European countries. The reason for this is, that according to the European Union’s legislation, the barcode depicts the country where the trademark is commercially registered (Belgium in this case) and it doesn’t represent the country of production.

The exact origin of the product is given by the 9-digit production code, shown below the expiration date. You can learn more about this by calling the Consumer Service Department at 8001155800, free of charge.

We are working with thousands of customers and local suppliers and supporting 22,600 jobs. Our overall contribution is estimated at €2 billion (1.1% of GDP ) and for every €1 another €11for every €1 of our value-added, another €11 is generated. 

According to the study presented by the Foundation for Economic and Industrial Research, the total contribution to Greek GNP cumulatively in the fifty years is estimated at € 76.5 billion at 2018 prices (1% of GDP on average per year). In 2018 we contributed 42.2K jobs - 1.1%of the country’s employment



About the products of Coca‑Cola Tria Epsilon

We produce, sell, activate and innovate our diverse portfolio to meet every drinking moment 24/7. As one of the largest bottling partners of The Coca-Cola Company, we bring beverages to life to delight millions of people every day. We produce and distribute The Coca‑Cola Company brands (Coca‑Cola, Fanta, Sprite, Powerade, Fuzetea and Schweppes mixers), brands developed by us (Amita, Amita Motion, Frulite and AVRA Natural Mineral Water), and we also distribute Tsakiris snacks and Monster energy drinks. Moreover, we offer a complete portfolio which includes the distribution of premium spirit brands from The Edrington Group, Isidoros Arvanitis, Brown-Forman and Gruppo Campari. 

A glass of Coca‑Cola (250 ml) contains approximately 27g of sugar, which is almost 29 percent of an adult's reference intake (RI), based on a 2,000 calorie diet. Sugar gives 4 calories per gram.

All foods and beverages, including our calorie products, can potentially add extra calories to a diet. Therefore, consumers need to calculate how many calories they consume. You can see how much sugar and calories each of our products contains by reading the ingredient labels on the packaging. If you are making an effort to reduce your calorie intake, try Coca‑Cola light and/or Coca‑Cola Zero which contain neither sugar nor calories.

People consume many different foods and beverages, so neither sugar nor any single food, beverage or ingredient can be held responsible for obesity or weight.

All food and drinks should be consumed as part of a healthy and active lifestyle that includes a balanced diet and regular physical activity. Over time, high-calorie consumption, no matter what food or drinks these calories come from, if combined with a lack of physical activity will lead to weight gain. Remember that all calories count, including those contained in our products, such as Coca‑Cola. Nutritional labelling on Coca‑Cola packaging is a good source for information to manage calories and nutrients in your daily diet.

Yes, aspartame is safe. In 2013, the European Food Safety Authority (EFSA) reassessed all scientific data on aspartame and concluded that aspartame and its breakdown products are safe for human consumption at current levels of exposure.

Low calorie sweeteners are the most thoroughly studied food ingredients, with hundreds of studies proving their safety. They can be safely consumed by all population groups, including women during pregnancy or breastfeeding, children and people with diabetes.

The only exception is people born with the inherited disease phenylketonuria (PKU) who are unable to metabolise the amino acid phenylalanine effectively, and therefore should consult their doctor on how to properly manage their daily intake or avoid aspartame altogether.

Coca‑Cola maintains its commitment to safety and high quality in its products. As a result, all the ingredients used are in line with the regulations in the countries in which the products are sold.

None of our juice products contain preservatives, and this is clearly labelled on the packaging. Amita Juices have a long shelf life without preservatives. This is a result of Amita pasteurising its juices during production and also removing air from the packaging. Additionally, to ensure consumer safety, Amita’s packaging process takes place in a disinfected environment.

One portion (a glass of 200g) of natural juice contains the equivalent of one of the five portions of fruit and vegetables that should be consumed daily. Almost all 100 percent natural fruit juices contain vitamin C and A (apple-orange and carrot juice), whereas 100 percent natural juices for children and teens are enriched with vitamins.

Our fruit juices are a practical, tasty and nutritious choice of vitamin sources, especially vitamin C and A. Furthermore, they provide energy through carbohydrates and hydration, as they consist of water (85-90 percent).

For consumer questions or feedback on our products, our toll-free consumer lines operate Monday to Friday from 9:00 am to 5:00 pm. These consumer service lines can also be found on each product packaging.

  • Coca‑Cola: 800 11 55 800
  • Amita-Frulite: 800 11 55 801
  • ΑVRA: 800 11 55 802
  • Tsakiris: 800 11 53 000

You may also send us your questions, feedback and comments at: [email protected]